Revolutionize Your Customer Support with Time2Chat: Unlimited Conversational SMS in France

What is Time2Chat?

Time2Chat is a 2-way messaging service built specifically for businesses in France. Unlike traditional SMS, it offers unlimited conversations between your brand and your customers within a 24-hour session. This means a single, flat-rate price gives you endless back-and-forth messaging, fostering richer, more meaningful interactions. Time2Chat prioritizes customer satisfaction and brand trust, making it a game-changer for businesses seeking to elevate their customer support.

Key Features that Set Time2Chat Apart

• Exclusive 09 Numbering: Time2Chat utilizes dedicated, non-surcharged numbers in the 09 3X XX range, reserved exclusively for business communication and compliant with ARCEP regulations. This ensures customers instantly recognize and trust your messages. We enable our clients to send and receive SMS with four national operators: Orange, SFR, Bouygues Telecom, and Free.
• ARCEP Regulatory Compliance: Compliant with ARCEP (the French Telecommunications Regulatory Authority), Time2Chat ensures that 06 and 07 numbers remain reserved for personal communications. This reduces spam, improves consumer trust, and enhances your brand’s reputation. This regulated approach helps protect customers while enhancing your brand’s reputation.
• Unlimited Messaging: Say goodbye to per-SMS charges! Time2Chat offers a flat-rate price for unlimited conversations within a 24-hour session, making it incredibly cost-effective – especially compared to more than two messages exchanged with your customer.
• API and SMPP Connectivity: Easily integrate Time2Chat into your existing systems and workflows using our robust API or SMPP connections. Automate sending and receiving SMS to maximize efficiency.

Benefits of Time2Chat: Elevating Customer Experience and Building Trust

• Enhanced Customer Experience: Deliver real-time responses, allowing customers to confirm appointments, make adjustments, or receive updates without delays.
• Increased Brand Trust: Dedicated numbering ensures that customers recognize your business, helping to build familiarity and trust with every message.
• Regulatory Peace of Mind: With strict adherence to French regulatory standards, Time2Chat offers peace of mind, ensuring that your business communications are compliant and secure.
• Wider Reach, Without the App: Reach customers quickly and keep the conversation going for a full 24 hours. Time2Chat provides an app-free, accessible channel that removes barriers to customer engagement, enabling you to connect effortlessly and consistently. Everyone has SMS!

Real-World Use Cases for Time2Chat

• Appointment Management: Allow customers to confirm, reschedule, or cancel appointments through SMS, making the process easy and convenient for both parties.
• Customer Support and Feedback: Offer customers an accessible way to ask questions or provide feedback, enhancing their overall experience and helping you address concerns proactively.
• Order and Delivery Updates: Keep customers informed about their orders or deliveries in real-time, providing options to modify delivery times or locations when necessary.

Why Choose Time2Chat Over Traditional SMS?

Time2Chat offers a superior solution compared to traditional SMS, particularly in France’s regulated environment.

• Cost-Effectiveness: Avoid per-message charges with unlimited conversational sessions.
• Trust and Recognition: Benefit from dedicated business numbers, fostering customer trust.
• Compliance: Ensure all communications adhere to ARCEP regulations.
• Enhanced Interaction: Facilitate richer, more engaging conversations with customers.

Time2Chat: The Future of Customer Communication in France

As regulated by ARCEP, Time2Chat is not just a messaging platform; it’s a complete solution designed to enhance customer support efficiency, build brand loyalty, and ensure regulatory compliance. Launched in France, Time2Chat uses exclusive numbers for business messaging, improving customer trust and engagement. Ready to revolutionize your customer communication strategy? Contact Atlas Communications today to learn more about how Time2Chat can transform your business!