Conversational SMS in the Hospitality industry

Enhance Customer Engagement: Keep your guests engaged and excited about their upcoming stay. Experience the positive impact of personalized SMS messages.

Conversational SMS: Our two-way SMS solution empowers you to engage in real-time conversations with your guests. Establish contact before their arrival, ensure their satisfaction during their stay, and collect valuable feedback after they’ve checked out

60
%

No show thanks to end users’ SMS confirmations

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%

No show thanks to end users’ SMS confirmations

100
%

Direct connections to operators and Tier 1 Carriers

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Countries covered and options to send SMS from virtual phone numbers, alpha, short codes

Engage your Guests through Atlas

Optimize your hotel’s vacancy with SMS promotions during off-season and watch your bookings increase.

Atlas Communications Blog - Customer Care Maximizing Service Quality
99% Message Delivery
99% Message Delivery

Rest assured your messages will reliably reach your customers.

Within 4 Minutes
Within 4 Minutes

Your SMS will be perused within a mere average of 4 minutes, ensuring swift and timely communication.

70% Response Rate
70% Response Rate

 Experience an exceptional 70% response rate and witness your restaurant’s customer engagement soar.

Farewell to No-Shows
Farewell to No-Shows

Harness the power of SMS reminders and confirmations as your secret weapons against no-shows.

Hotels pains covered
by SMS automation

Discover how Conversational SMS can transform the way you handle hotel bookings. Engage in SMS conversations to streamline various aspects of your hotel’s services.

Our API for all your communications

Our services go beyond just SMS conversations. Atlas Communications provides a complete range of SMS solutions tailored to meet the specific requirements of your hotel business.

Don’t overlook the opportunities presented by our SMS API. With the advantage of direct connections to mobile operators, you’re in full control.

99% Message Delivery
Direct Connections

Say goodbye to intermediaries and engage directly with mobile operators.

Within 4 Minutes
Enhanced Reliability

Be assured that your messages will consistently reach their intended recipients.

70% Response Rate
Swift Message Delivery

Keep your guests informed promptly, leaving no room for delays.

Farewell to No-Shows
Unparalleled Control

Customize your messages and communication procedures with the greatest precision.

Deeper engagement with Voice features

In addition to our SMS solutions, our voice services seamlessly integrate to provide you with comprehensive communication solutions for your hotel. Explore our call forwarding feature, a powerful tool that enables you to effortlessly reroute calls to a preferred line, ultimately improving accessibility and connectivity to suit your specific needs. With Atlas, your hotel’s communication is more versatile and efficient than ever, ensuring a seamless experience for your guests.

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