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Atlas Communications - Time2chat

Time2chat: Unlimited Conversational SMS in France

Engage your customers like never before with a 2-way messaging service built for real-time, trusted communication.

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  • Exclusive numbering 09
  • ARCEP Regulatory compliant
  • Unlimited messaging

What is Time2chat?

Time2chat is an SMS-based 2-way messaging service launched in France, designed specifically for business-to-customer communication. Built to enhance engagement and streamline interactions, Time2chat goes beyond traditional SMS, offering unlimited conversations between a brand and its end-user over a 24 hours session. It is a new regulated, direct, and conversational messaging that prioritizes customer satisfaction and brand trust.

Regulatory Compliant
Arcep
GDPR
French Tech

Key Features of Time2chat

Dedicated Numbering Range for Businesses
Dedicated Numbering Range for Businesses

Time2chat uses dedicated, non-surcharged numbers in the 09 3X XX range, reserved exclusively for business communication which covers the four national operators (Orange, SFR, Bouygues Telecom, and Free). This unique numbering gives customers a recognizable, trustworthy channel to interact with your brand.

Regulatory Compliance and Consumer Protection
Regulatory Compliance and Consumer Protection

Compliant with ARCEP regulations, Time2chat ensures that 06 and 07 numbers are reserved for personal communications, reducing spam and improving consumer trust. This regulated approach helps protect customers while enhancing your brand’s reputation.

Cost-effective for SMS Conversations
Cost-effective for SMS Conversations

Time2chat is the best alternative and the most cost-effective for more than two conversations between a business and its customer. Instead of being charged for each SMS sent, businesses can enjoy a flat price for unlimited conversations within a 24-hour session.

Full Coverage in France with National Operators
Orange
SFR
Free
Bouygues Telecom

Why Choose
Time2chat Over Traditional 1-way SMS?

Time2chat is purpose-built to facilitate dynamic, two-way conversations, elevating customer engagement beyond the limitations of traditional one-way SMS, which primarily serves as a simple notification tool. Offering exclusive numbering, robust regulatory compliance, and advanced conversational features, Time2chat enables brands to foster meaningful, lasting connections with their customers through an intuitive and powerful platform.

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Benefits of Time2chat

Increased Customer Satisfaction
Increased Customer Satisfaction

Enhance customer experience with real-time responses, allowing customers to confirm appointments, make adjustments, or receive updates without delays.

Brand Recognition and Trust
Brand Recognition and Trust

Dedicated numbering ensures that customers recognize your business, helping to build familiarity and trust with every message.

Regulatory Compliance and Consumer Protection
Compliance Assurance

With strict adherence to French regulatory standards, Time2chat offers peace of mind, ensuring that your business communications are compliant and secure.

Unlimited Messaging
Unlimited Messaging

Reach customers quickly and keep the conversation going for a full 24 hours. Time2chat provides an app-free, accessible channel that removes barriers to customer engagement, enabling you to connect effortlessly and consistently.

Uses Cases for Time2chat

Atlas Communications - Time2chat
Customer Support and Feedback
Order and Delivery Updates

Allow customers to confirm, reschedule, or cancel appointments through SMS, making the process easy and convenient for both parties.

Offer customers an accessible way to ask questions or provide feedback, enhancing their overall experience and helping you address concerns proactively.

Keep customers informed about their orders or deliveries in real-time, providing options to modify delivery times or locations when necessary.

Time2chat Pricing

  1. A session begins when the company sends a message to end-user or viceversa.
  2. After the sessions starts, it stays active for the next 24 hours and enables unlimited messaging.
  3. The session automatically closes after 24 hours.
Phone Number

Rent your number monthly
for only

10€

Single Message Sent

Send one-way messages
starting from

0.052€*

Session

Send & receive unlimited messages
for 24 hours starting from

0.081€*

*Contact us to learn more about volume discounts

How to Get Started
with Time2chat?

Implementing Time2chat is simple. Our API integration provides seamless onboarding, allowing you to start engaging with customers immediately. Contact us to learn how easily Time2chat can fit into your existing communication systems.

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Get Your Number
Get Your Number

Get your dedicated 09 – ARCEP-verified.

Connect
Connect

Connect by API or SMPP to automate sending and receiving SMS.

Go
Go

That’s all! You’re ready to use Time2chat.

Time2chat FAQ

Time2chat is a conversational SMS service in France that uses exclusive numbers for business messaging, improving customer trust and engagement.

Time2chat offers dedicated business numbers, regulatory compliance, and interactive tools for customer-focused messaging.

No, Time2chat is accessible to all users via SMS without needing apps or the internet.

We enable our clients to send and receive SMS with four national operators: Orange, SFR, Bouygues Telecom, and Free.

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