Time2chat is an SMS-based 2-way messaging service launched in France, designed specifically for business-to-customer communication. Built to enhance engagement and streamline interactions, Time2chat goes beyond traditional SMS, offering unlimited conversations between a brand and its end-user over a 24 hours session. It is a new regulated, direct, and conversational messaging that prioritizes customer satisfaction and brand trust.
Key Features of Time2chat
Benefits of Time2chat
Uses Cases for Time2chat
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Allow customers to confirm, reschedule, or cancel appointments through SMS, making the process easy and convenient for both parties.
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Offer customers an accessible way to ask questions or provide feedback, enhancing their overall experience and helping you address concerns proactively.
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Keep customers informed about their orders or deliveries in real-time, providing options to modify delivery times or locations when necessary.
Time2chat FAQ
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Time2chat is a conversational SMS service in France that uses exclusive numbers for business messaging, improving customer trust and engagement.
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Time2chat offers dedicated business numbers, regulatory compliance, and interactive tools for customer-focused messaging.
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No, Time2chat is accessible to all users via SMS without needing apps or the internet.
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We enable our clients to send and receive SMS with four national operators: Orange, SFR, Bouygues Telecom, and Free.